Payment & reporting

Details about payment, payout and reporting processes for fundraising using Facebook Payments or Fundraisers.

Payment options

When you sign up to receive donations through Facebook Payments, you’ll get access to Facebook’s reporting tools, contact information for donors who opt in to receive emails from your organisation, and links to all of your fundraisers on Facebook. You’ll also be able to use the donate button to collect donations directly on Facebook. If you are a US-based 501(c)(3) organisation and have not signed up through Facebook Payments, we will default to sending distributions through Network for Good’s donor-advised fund.
  • Learn about Network for Good here.
  • Learn about donations through Facebook versus donations through Network for Good advisor fund here.

Payout details

Charities that have been approved to receive donations through Facebook Payments are paid on a fortnightly basis, based on when each donation comes in. Payout details are different for charities not registered with Facebook Payments. Learn more.

Fees

Charities using Facebook’s payment platform to process donations pay no fee – 100% of the donations go to the charity.

Learn more. Visit the FAQs.

Reports

Charities that have been approved to receive donations through Facebook Payments will have access to the following reports:
  • Daily transaction report – This report includes detailed information on each donation made to your organisation, whether through the donate button or through a fundraiser. This report includes fields such as First name, Surname, Amount donated and Email address (if the donor decides to share it).
  • Payout report – This report shows the funds that will be transferred into your account. Learn more about this report and the timing of payouts here.
To access these reports:
  1. Go to Publishing Tools at the top of the Page.
  2. Select Donation Settings on the left-hand side of the Page.
  3. Click Download Donation Reports.

For more information, visit our help pages.